`.....they went the extra mile`

15145 NE 90th Street Redmond
   Email Luke!
   425-885-4333

Luke's Car Tips & Auto Maintenance Advice

Luke's posts regular blogs to offer you great information and advice about your car maintenance.  Check back often for new posts.  Search for a specific topic!

Luke Shaff Luke Shaff

Enter your email address below to receive updates when new blog posts are added!
Search All Blog Posts
Signup for Email Updates
Enter your email address:
Most Recent Posts
Blog Post Archive Categories
`.....they went the extra mile`
By: Luke Shaff ~ 7/2/2017

I've been taking my cars to Luke's for several years and always appreciated their quality work at a fair price and same day service on nearly everything we needed done.  In my last experience with Luke's, however, they went the extra mile.  During a timing belt replacement the hood of my Acura TL was damaged slightly and required body work.  When I let Luke know that I believed the damage occurred during the work they were performing, he immediately took responsibility and arranged to have the bodywork done.  When my car was returned to me, the hood repair looked great - couldn't even tell it had ever been damaged - and my car had been washed and vacuumed.  Luke's response was prompt and highly professional.  He was even able to arrange to have the bodywork done while I was out of town so I was never without a car.  We'll definitely continue going to Luke's for our auto maintenance and repair.

Scott D.
05/31/17